AWS Select Partner

Your dedicated cloud engineer.
No more 3 AM pages.

One named engineer who knows your stack, amplified by AI monitoring, 24/7. Not a rotating MSP bench. Not a self-serve tool your team has to configure. A fractional cloud engineering team that actually knows your environment. SLA-backed. Starting at $3K/mo.

Book a demo
  • Free Cloud Ops Health Check first
  • Certified AWS Architects
  • Starting at $3K/mo
  • 15-min P1 response SLA

No pitch. You'll meet the engineer who would run your cloud, and know their name before you sign.

Questions first? Talk to Riley, our AI front desk: live in your browser, or by phone at +1 267 460 7396.

Sample AI Cloud Ops monthly report: incidents handled with response times, savings implemented, and anomalies the AI caught before they paged anyone

See how it works

Trusted by Leading Companies

Samsung Condé Nast EzLogz Language Testing International Mereos TrueClaim InfraNET Bankingly Exceleron ChurchSpring Occulytics Genalyte ServiceHub Advanced Training Academy ActBold BidFire DynaBliss MaetaData Consentz JoyVoo Rivelio COSA CitizenNet Cloud Computing Consultants CodeEnigma Phasic Energy VinoVoss UpViral Terra Universal Level Up Village Samsung Condé Nast EzLogz Language Testing International Mereos TrueClaim InfraNET Bankingly Exceleron ChurchSpring Occulytics Genalyte ServiceHub Advanced Training Academy ActBold BidFire DynaBliss MaetaData Consentz JoyVoo Rivelio COSA CitizenNet Cloud Computing Consultants CodeEnigma Phasic Energy VinoVoss UpViral Terra Universal Level Up Village

Engineering teams trust Cloudacio to run their cloud operations around the clock.

One team watches, advises, or owns it. Here's what that has looked like for clients:

73%

Taken off EzLogz's AWS bill
in under six months

10x

Exam-day traffic spikes
handled for Mereos

25%

Off CitizenNet's infra bill:
up to $300K a year

Illustrative month of AI Cloud Ops: anomalies caught versus incidents, and P1 response times well under the 15-minute SLA
THE PROBLEM

Your Cloud Needs a Dedicated Engineer. Hiring One Doesn't Add Up.

Senior cloud engineers cost $150K+ a year, require equity, and still can't be everywhere at once. Most SaaS companies are left managing cloud operations reactively, responding to incidents after the damage is done.

Self-serve tools need a platform team

StackGen, Cast AI, and Firefly are powerful if you have engineers to configure and run them. At Series A or B, you don't. These tools automate ops. They don't replace the engineer who understands your business.

Buying a tool and hoping backend engineers run ops on the side is how 2 AM Sunday incidents happen.

MSPs: rotating staff at $15K+/mo

Enterprise managed services are proven, but built for companies 10x your size. Annual SOW negotiations, staff rotation, slow onboarding. When something breaks, you get whoever is on shift.

The market is bifurcated: $500/mo self-serve tools or $15K+/mo enterprise MSPs. Nothing in between.

A senior SRE is $200K and 6 months away

A full-time SRE is the right answer eventually. But hiring takes 3 months, onboarding takes 3 more, and a single engineer is a single point of failure. While you're waiting, incidents happen.

For $3K to $8K a month you get a dedicated engineer with a full team behind them.
IS THIS FOR YOU?

AI Cloud Ops Is Built For Teams Like Yours

Scaling SaaS Companies

Series A-B companies with production workloads on AWS. Your infrastructure grew fast with your product. Now it needs dedicated oversight before scale reveals the cracks.

No Dedicated Cloud Hire

You have backend engineers, but nobody owns cloud operations full-time. Your team knows something is being missed, but nobody has the bandwidth to find it.

Companies That Have Had Incidents

You've had a P1 that cost you customers or revenue. You know you need better monitoring and faster response. You need someone responsible for it, 24/7.

THE SOLUTION

A Dedicated AI-Powered Engineer, Embedded in Your Environment

We don't just monitor. We operate. Your Cloudacio engineer is responsible for your cloud 24/7: monitoring, responding to incidents, optimizing costs, and improving your architecture over time.

Monitoring & Incident Response

AI anomaly detection plus human engineers. We detect deviations from normal behavior before they become incidents. When something breaks, we respond: P1 in 15 minutes, P2 in 1 hour, P3 in 4 hours. SLA in writing.

AI anomaly detection learns your environment's normal behavior
P1: 15-min response, P2: 1-hr, P3: 4-hr, all contractual
Human engineers confirm and respond to every incident
Full incident documentation and post-mortem reports

Cost Optimization

Your AWS bill trends down over time, not up. We run ongoing analysis and implement optimizations every month: right-sizing, reservations, cleanup, and more. Full before/after reporting.

Monthly right-sizing analysis and implementation
Reserved Instance and Savings Plans management
Orphaned resource cleanup and environment hygiene
Before/after cost reporting in every monthly report

Architecture Guidance

Before you deploy something expensive or fragile, your engineer reviews it. We catch issues before they become production problems and help you build the right way the first time.

Pre-deployment architecture reviews
Technical decision support before you build
Scalability and reliability pattern recommendations
Catch architectural mistakes before they hit production

Security & Compliance

Continuous monitoring for IAM misconfigurations, exposed resources, and compliance drift. Issues flagged and fixed in real time, not discovered in your next audit.

Continuous IAM misconfiguration scanning
Public resource exposure detection and remediation
Encryption gap monitoring across all data stores
Compliance drift alerts before your next audit
Book a demo

See How AI Cloud Ops Works.

What onboarding looks like, who your engineer is, and what the SLA covers.

How Your Dedicated Engineer Works

How your named engineer manages monitoring, incidents, and optimization.

What Onboarding Looks Like

From the intro call to fully operational, embedded in your environment.

How the SLA Guarantee Works

Miss a P1 SLA and that month is free. It is in your contract.

Coming soon
A 2-minute walkthrough of AI Cloud Ops
Book a demo
The process

Embedded and Operational in 4 Steps

Week 1

Environment Audit

We assess your architecture, costs, and security posture, and build the baseline.

Week 2

AI Integration

Monitoring stack and anomaly detection deployed, alerting tuned, runbooks documented.

Ongoing

Ongoing Operations

Your engineer monitors, responds to incidents, and implements optimizations, every week.

Monthly

Monthly Reporting

Incidents handled, optimizations implemented, costs reduced, what's next. No black boxes.

PROOF. NOT PROMISES.

Real Results from Real Clients

Mereos

A Secure, Scalable Architecture Behind France's Leading Proctoring Platform

How Mereos handles fast growth in proctored online exams

"Thanks to Cloudacio, we were able to offer our clients a reliable and cost-effective solution that exceeded our expectations."

Dorone Parienti
Co-Founder, Mereos
View Case Study
EzLogz

Reduced AWS Costs by 73% in Less than 6 Months

EzLogz's Journey to a Scalable and Cost-Efficient Infrastructure with Cloudacio

"Not only did they reduce our infrastructure costs by a staggering 73%, but they also helped us modernize our applications and streamline our system."

CJ Karman
CEO, EzLogz
View Case Study
Make A Change Canada

Cloud Platforms Consolidated, Compliance Strengthened on AWS

Make a Change Canada delivers online training that empowers job seekers

"The team was responsive, proactive, and always had our best interests in mind."

Anne-Marie Edgar
CEO, Make a Change Canada
View Case Study
why us

Why Startups Trust Cloudacio

AWS Certified Experts

Senior engineers
on every account

Over 10 years of real-world experience across healthcare, fintech, and SaaS. Your AI Cloud Ops engineer is a senior, AWS-certified architect, not a junior contractor.

SLA-Backed Accountability

Miss a P1,
that month is free

We commit our SLAs in writing. Miss a P1 and that month is free, no questions asked. This isn't a marketing claim. It's in your contract.

AI + Human Coverage

Speed of AI.
Judgment of experts.

AI detects anomalies in seconds. Human engineers confirm and respond. You get the speed of AI and the judgment of an expert, around the clock.

15 min
YOUR DELIVERABLES

Everything an In-House Team Would Do. Without the Overhead.

Full-Stack Observability

Metrics, logs, traces, and AI anomaly detection. We see what your team doesn't have time to monitor.

Monthly Executive Report

A no-jargon summary every month: incidents handled, optimizations implemented, costs reduced, and what's next.

Monthly Cost Reduction

Active waste elimination every month, with before/after numbers in every monthly report.

Architecture Review Hours

Dedicated hours for reviews, deployment planning, and technical decision support, before you build.

Security Posture Monitoring

Continuous scanning for IAM misconfigurations, public exposure, encryption gaps, and compliance drift.

SLA-Backed Incident Response

P1: 15 minutes. P2: 1 hour. P3: 4 hours. Contractual. Miss one and that month is free.

ALTERNATIVES

Why Cloudacio vs. the Alternatives

OptionTheir promiseThe reality
Engineers doing ops on the side$0/mo30% of your engineers' time spent on ops instead of product.
Self-serve tools (Cast AI, StackGen)$0–$500/moPowerful tools. Require a platform team to configure and run.
Traditional MSP$15K–$50K/moRotating staff. Annual SOW. They don't know your stack.
Hire a senior SRE$200K+/yrRight eventually. 6 months to hire and ramp. A single point of failure.
Cloudacio$3K–$8K/mo, no long-term contractA dedicated named engineer plus AI monitoring. 15-min P1 SLA. Knows your stack.
WHAT YOU GET

A fraction of the cost of one senior hire

A senior SRE runs $200K+ a year, takes 6 months to hire and ramp, and is a single point of failure. AI Cloud Ops starts at $3K/mo: a named senior engineer with a full team and an AI monitoring layer behind them, fully operational in 2 weeks.

15-MINP1 RESPONSESLA★ ★ ★AWS Partner: Select Tier Services
AWS Select Partner
10+ Years in AWS
5-Star Client Reviews

Cloud Ops Health Check

Free

A 30-minute demo with the engineer who would run your cloud, then your health check in writing.

What's included
  • Where you're exposed, in writing
  • What's unmonitored today
  • What it would take to fix
  • A clear next step either way

No commitment, no billable work.

Get your free health check

Watch

$3,000/mo

We see it and we respond. For teams with backend engineers where nobody owns ops: full monitoring and response, with the same SLA as every tier.

What's included
  • 24/7 monitoring and AI anomaly detection
  • SLA-backed incident response
  • Monthly cost optimization
  • Security posture monitoring
  • Monthly executive report

Operational within 2 weeks.

Book a demo

Run

RecommendedSLA in writingNo long-term contract
$5,000
Per month

We see it, respond, and help you build correctly: everything in Watch plus a guidance layer from your named engineer. Fully operational within 2 weeks of signing.

What's included
  • Everything in Watch
    Monitoring, AI anomaly detection, SLA response, cost optimization, security posture, and the monthly report.
  • Architecture review hours
    Monthly time with your named engineer to review designs before they ship.
  • Pre-deployment reviews
    Major changes reviewed before they reach production.
  • Quarterly infrastructure deep-dive
    A structured look at where your platform is heading.
  • Dedicated Slack channel
    Your named engineer in your Slack, not a ticket queue.
Book a demo

Own

$8,000/mo

We are your cloud team. For leadership that wants infrastructure to stop appearing on their calendar: everything in Run, plus real ownership.

What's included
  • Named engineer with a named backup
  • On-call participation in your rotation
  • Cost and capacity forecasting for your growth plan
  • Compliance evidence maintained continuously
  • Quarterly business review with leadership

Everything in Run included.

Talk to us about Own

Every tier carries the same SLA: P1 response in 15 minutes, in writing. We miss it, that month is free.

Not sure you need a retainer yet? Start with the free Cloud Ops Health Check on the demo call, or start where most clients do: the $3,500 Production Readiness Review. Remediation and ops pick up from what it finds.

Testimonials

What Our Clients Say (and Achieve)

What founders and CTOs say about working with Cloudacio.

FAQs

Straight Answers, No Fluff

Here’s everything you need to know before booking your
call.

Who is this for?

Series A-B SaaS companies with production workloads on AWS and nobody who owns cloud operations full-time. If your backend engineers are doing ops on the side, or a P1 has already cost you customers, this is the coverage you're missing.

What do you actually do?

A named senior engineer, amplified by AI monitoring, runs your cloud 24/7: anomaly detection, incident response with contractual SLAs, monthly cost optimization, security posture monitoring, and architecture guidance. Fully embedded within 2 weeks: the first week is assessment and baseline, the second is deployment and tuning.

Do I need to give you full access?

Monitoring runs on read-only telemetry access. For incident response and optimizations we use scoped roles you approve, and changes follow your change process with full documentation. You can see and revoke every permission we hold at any time.

What exactly does 'AI-powered' mean?

Our AI layer runs continuous anomaly detection on your infrastructure telemetry, learning your environment's normal behavior and flagging deviations before they become incidents. Not threshold-based alerts: intelligent detection that separates real incidents from noise. Human engineers confirm and respond to everything it finds.

What's covered by the SLA guarantee?

P1 (production down or data loss risk): 15-minute response. P2 (major degradation): 1-hour response. P3 (non-critical): 4-hour response. Miss any SLA in a calendar month and that month's fee is waived. Formalized in your retainer agreement.

Do you replace our on-call rotation?

For most clients, yes. Your engineers stop being paged at 2 AM. We handle incidents end-to-end: diagnosis, resolution, documentation, post-mortem. You're looped in at decision points, not dragged into every alert.

What does the monthly report include?

Every incident (what happened, how we responded, resolution time), every optimization implemented (with before/after cost numbers), security findings addressed, architecture changes, and what we're planning for the next month.

What if we're not ready for a retainer yet?

Many clients start with a one-time engagement first. Most start with the $3,500 Production Readiness Review: five days, a prioritized fix plan, and ops picks up from what it finds. Need a big cost cut first? Cost Optimization guarantees 20% savings within 30 days of implementation. Facing an audit? SOC 2 Readiness starts with a free gap assessment. Once the intensive work is done, AI Cloud Ops keeps the gains locked in.

Still have questions?

Book a demo
MEET YOUR ENGINEER

A 30-Minute Demo, and Your Health Check in Writing

In 30 minutes you’ll meet the engineer who would run your cloud and see the AI monitoring live. Then you get your Cloud Ops Health Check in writing, free: where you’re exposed, what’s unmonitored, and what it would take to fix. You’ll know your engineer’s name before you sign.

JP Olivera
JP Olivera
Founder & CEO·LinkedIn
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